Frequently Asked Questions

What does SERIATION® mean?

The term seriation means to order chronologically. This is appropriate terminology for social service providers since much of their work involves ordering a life, a job or a service chronologically.

What is SERIATION®?

SERIATION® is a computerized client tracking and case management system developed by Zajonc Corporation. Zajonc Corporation consults with scores of non-profits and helps with the case management system of over 5,000 individuals on a daily basis. The SERIATION® software system was developed from the “ground up” by individuals who work directly with the client rather than from developers in “Ivory Towers.”

Who should use SERIATION®?

Anyone providing outreach, assessment, social service planning, counseling, outpatient treatment, educational or residential services for a client and having to assign space and/or tasks, track progress, and report on outcomes while documenting demographic data, recording case management notes, and creating agency-wide statistics, will benefit from using the software of SERIATION®.

Who can use SERIATION®?

The system is web-deployed, thus any computer with access to the internet can access SERIATION®. There is no need to purchase expensive servers or specialized computers. Bring the efficiency of the web to your agency! Using 128 bit security, your data is as secure as the nation’s banking system. SERIATION® is user-friendly, requires no specialized computer training and can be configured by your own staff to meet your agency’s needs.

What can I expect?

SERIATION®'s client tracking system will make your agency’s job easier and your processes more efficient. However, the biggest beneficiary will be your clients, with their offered services tailored to their unique needs and their data readily accessible.

What is in the future?

SERIATION® is a work in progress. Enhancements are continuously being developed and additional reports are always being added. Refinements of existing versions are ongoing and updated versions will be forthcoming as new technologies evolve and new services are required. With SERIATION® you will not need to “upgrade” your computer systems with each update. All of the expensive equipment is maintained on the internet, freeing your money and your time to do the more important work — serving clients!

Why SERIATION®?

Increased competition for scarce federal, state and local funding is increasingly being directed toward those agencies that can demonstrate client success and program efficiency. SERIATION® is geared toward any size organization — those with few staff and clients to those with numerous users, staff, and contractors creating a large volume of client transactions. Key SERIATION® advantages include widespread, low-cost web access and increased speed of data search and manipulation — all without the need for “high-end” desktops. Enhancements and upgrades do not require purchase of additional software or purchase of the newest computers. Utilizing the efficiency of the web greatly reduces your administrative costs!

How do the costs compare?

You can compare the costs for licensing and support for the SERIATION® system with any comparable product on the market today. No other program provides a case management and client services tracking system ability, coupled with an extensive reporting system, at a cost that most non-profit agencies can afford.